How do I backup my email? Print

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Although all your email, calendar, contacts task lists etc are stored and backed up in the cloud we recommend that you create regular backups of your data. Creating a backup using Microsoft Outlook is easy.

Important Note before you start: Microsoft Office Exchange mailboxes can be upto 50gig in size. If your mailbox is large, exporting your email data can take a long time (hours). You will also need to ensure you have enough space available to complete the export.

Outlook 2016 / 2019 / 365

1. From the File Menu select ‘Open and Export’… 

and then...

2. Choose ‘Import / Export’…

3. Choose ‘Export to a File’ and click Next…

4. Choose ‘Outlook Data File (.pst)’ and click Next…

5. Select your Mailbox and tick ‘Include Subfolders’ then click Next…

6. Click Browse to select your backup destination…

7. Browse to your Desktop, then specify a backup file name and then click OK…

8. Click Finish…

9. Click OK to begin the backup…

10. You should now see the backup in progress…

11. When the backup has completed I recommend that you copy the backup.pst file to a removable hard drive or suitably sized USB storage device.

Outlook 2010

1. From the File Menu select ‘Import and Export’…

2. Choose ‘Export to a File’ and click Next…

3. Choose ‘Personal Folder File (.pst)’ and click Next…

4. Select your Mailbox and tick ‘Include Subfolders’ then click Next…

5. Click Browse to select your backup destination…

6. Browse to your Desktop, then specify a backup file name and then click OK…

7. Click Finish…

8. Click OK to begin the backup…

9. You should now see the backup in progress…

10. When the backup has completed I recommend that you copy the backup.pst file to a removable hard drive or suitably sized USB storage device.


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